Email Setup Instructions

What do I do if I have e-mail going to SPAM that shouldn't?

How do I download my Possible_Spam folder into Outlook Express?

What does the @ mean in an email address?

How should I write an email address? Can I use CAPITAL LETTERS?

How many email addresses are included with my account?

Can I purchase additonal email accounts?

How do I send email using an account not hosted by Provalue.net?

How do I retrieve/change my username and/or password?

What does WWW mean?

What is email?

What is the difference between the Internet, WWW and email?

I'm logged on but why cannot see any web sites?

How do I access my AOL account using ProValue.net Internet access?

What is the Internet?

My HSB Internet suddenly stopped working?

Can I hook up more than one computer to my Internet connection?

What are the System Requirements for High-Speed Internet service?

Which type of connection should I specify when playing games online?

 Common Errors

No Dial Tone Error

Error 691: Authentication Error

Error 745: An Essential File is Missing

Port already in use!

Dialup Connection Setup Instructions

Even if I don't connect at 56K, I'm guaranteed 33.6, right?

I'm connecting at 38400, 57600, or 115200. Or am I?

My 56K modem connects at 33.6 or less!

How can I get my modem to report the true connect speed?

What are typical connect speeds for 56K modems?

Is initial connect speed all it's cracked up to be?

What's the command for connection speed and stats on my K56flex?

What's the command for connection speed and stats on my USR?

What's a good way to test actual modem performance? (FTP downloads)

USR Sportsters get slower and slower, and may disconnect suddenly

Lucent LT Win Modem disconnects

Macintosh disconnect issues

Troubleshooting general disconnect problems

I want call waiting to disconnect me when I have an incoming call, but it doesn't

Why do I get disconnected when I check my email with Outlook Express?

Can I use my dialup account at any location?

Why do I have to re-enter my password every time to dialup?

What is FTP?

How do I use FTP?

How much webspace is included with my PVN account?

What is a domain name?

What is a top-level domain?

What are the generic top-level domains?

What are the country code top-level domains?